The House Financial Services Committee opened a web form on its site on Monday to allow consumers and businesses to submit stories to committee members on how the CFPB’s work has impacted them.
“The Financial Services Committee is committed to true consumer protection,” HFSC Chairman Jeb Hensarling (R-Texas) said. “True consumer protection means you not only protect consumers from ‘Wall Street’ but from Washington as well. True consumer protection means ensuring consumers have access to competitive, transparent and innovative markets vigorously policed for fraud and deception. True consumer protection empowers consumers with greater economic freedom, accurate information, and more choices. There is certainly a role for government when it comes to consumer protection, but Washington’s role must be focused and Washington must be held accountable.”
The form allows individuals to share their story publicly or to submit it in confidentiality. The website also provides a phone number for consumers who wish to call and record their story instead.
“Since many citizens today justifiably fear reprisals when it comes to speaking their mind about Washington agencies – just witness the IRS scandal – they can tell us if they don’t want their story shared with anyone else,” Hensarling said. “We will not share any story or personal information without permission.”