Federal, Regulation

Citizens Bank, Charter One offer assistance to federal employees during shutdown

Citizens BankCitizens Bank and Charter One announced last week a program designed to help furloughed federal workers affected by the government shutdown from Monday through Nov. 4, or whenever the shutdown ends—whichever is sooner.

The bank encouraged eligible customers to contact a bank representative or visit a branch location to request rebates on certain check and savings accounts, easy access to CDs without fees and assistance with loan payments.

“We routinely work with customers to help them manage financial challenges and we also are committed to supporting local communities,” Brad Conner, the vice chairman for consumer banking at RBS Citizens Financial Group, said. “Because everyone’s situation is different, we encourage customers to call or visit us so that we can design an assistance package that best meets their needs.”

The program aligns with the bank’s broader commitment to the community through its Citizens Helping Citizens program, which addresses five key areas, including hunger, housing, economic development, financial education and volunteerism.

To be eligible for the assistance programs, customers must have been with Citizens Bank or Charter One as of August 15, 2013, and must be a current employee of a federal agency affected by the shutdown. Individuals must be able to provide proof of federal employment.

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