Joseph Plumeri to lead First Data client delivery, innovation as vice chairman

Joseph Plumeri

Joseph Plumeri

Payment technology provider First Data recently announced that it has named Joseph J. Plumeri, the head of client delivery, innovation and marketing organization, to the position of company vice chairman.

Plumeri joined the company’s board of directors and was appointed as a senior advisor to KKR, which owns First Data, in last August. He will continue in his roles as vice chairman.

“Joe’s passion for our clients and his long-term commitment to our company is a driving force behind our transformation and the success we have seen over the last few months,” First Data Chairman and CEO Frank Bisignano said. “He has improved our sales effectiveness and how we take care of our clients and collaborate with them to grow their businesses. I look forward to continuing to work with Joe as we move First Data forward.”

Since joining the company, Plumeri has helped lead company efforts to realign its client service delivery to become more client-focused.

“Joe is a proven leader and value creator who is committed to First Data for the long haul,” Henry Kravis, the co-CEO and co-chairman of KKR and a member of First Data’s board, said. “Having known Joe personally for a long time and working alongside him at First Data and prior to that at the Willis Group, I know he will continue to be an incredible asset.”

Prior to joining First Data, Plumeri served as the chairman and CEO of Willis Group Holdings after being appointed in 2000. Before Willis, Plumeri spent 32 years with Citigroup and its predecessor companies.

“It is an honor to work with such great people at First Data and to help make a difference for the clients we serve,” Plumeri said. “First Data is the global leader in a fast-changing industry and I’m privileged to be a part of the company’s transformation.”

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