Payment technology

Wells Fargo paperless campaign results in one billion fewer paper transactions

wellsfargoWells Fargo announced on Tuesday that its paperless campaign has contributed to one billion fewer paper transactions since 2009.

Customers have the ability to complete an ATM transaction without a receipt or to have a receipt sent to an online banking inbox or email account, as well as a mobile phone number. Nearly 50 percent of receipt-eligible transactions are conducted without a receipt.

The paperless campaign has helped save 300 million feet of receipt paper, which could circle the earth around the equator more than two times.

“We’re proud to support our customers’ green choices by making it easier than ever to minimize waste,” Alicia Moore, the head of ATM banking at Wells Fargo, said. “We’ve heard from customers that they enjoy the conveniences we’re making both at the ATM and inside the store. We want to thank our customers for joining with us in an effort to conserve resources.”

The bank began offering a text receipt option in June, making it the first to offer both email and text receipt options to customers.

“This is an exciting milestone for our company in our ongoing work to make our workplaces, communities, and economy more environmentally sustainable,” Mary Wenzel, the head of Wells Fargo environmental affairs, said. “We have a lot of work ahead of us, but we celebrate these moments when we see how – together with our customers – we can make positive changes.”

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