Wells Fargo plans to introduce an option for a text receipt at more than 12,000 ATMs, for both Wells Fargo online and mobile banking customers who provide their mobile phone number.
“We are excited to offer yet another ‘green’ choice and additional convenience to our customers when it comes to getting their banking done,” Alicia Moore, the head of Wells Fargo’s ATM banking division, said. “Today almost half of all receipt eligible transactions at the ATM result in customers selecting an e-receipt or not printing a receipt. Our customers tell us they appreciate the ability to reduce paper waste – text receipts just give them one more option.”
Wells Fargo was the first bank to offer e-receipts to customers at ATMs in 2010 and will be the first to offer a text receipt option. Mobile banking or online customers may have an ATM receipt sent to their mobile phone by text, to an online banking message center or to a personal email account.
“We seek to be environmentally minded in all we do,” Mary Wenzel, the head of environmental affairs at Wells Fargo, said. “We’re offering more options to our customers to reduce waste and preserve resources where we can.”