The UPS Store introduced seven new business services last week designed to help small business owners.
The new additions include a web conferencing tool from AnyMeeting, business phone services from eVoice, instant chat software from LiveChime, pre-employment background screening from Risk Assessment Group, a newsletter creator from Flashissue, online hiring systems from Hyrell and records management solutions from Iron Mountain.
“We know firsthand the kinds of challenges small business owners face, and we offer solutions that work,” Michelle Van Slyke, the vice president of marketing and small business solutions at The UPS Store, said. “Our goal is to make it easier for small business owners to run their day-to-day operations by working with trusted experts like The UPS Store and our vendor partners.”
A recent survey of small business owners conducted by The UPS Store showed that more than 75 percent of small business owners rely on external partners to fill gaps in expertise, and more than 50 percent said they outsource to manage time constraints.
The most commonly outsourced tasks include website hosting, telecommunication solutions and credit card processing—tasks that do not require extensive business knowledge.
The survey also found that 75 percent of respondents indicated they prefer to do their own online research in finding a servicing provider, while 67 percent indicated that they seek recommendations from professionals.