TD Bank announced on Thursday that it would launch TD Cares, a program that includes payment assistance for federally employed bank customers who have been furloughed as a result of the government shutdown.
From Oct. 10 through Nov. 2, or until the end of the government shutdown, federal employees with a TD account that has been open for at least 60 days and is in good standing will be able to present their government ID or furlough letter to access up to $1,000 in funds not currently available.
Government employees and bank customers who are charged late fees on a TD Bank Visa credit card can request that the fees be refunded, and federal employees struggling to make their mortgage payments can contact the bank to discuss options for short-term relief.
“Uncertainty surrounding the government shutdown has our customers concerned and TD is here to help,” Nandita Bakhshi, the executive vice president and head of retail distribution and products at TD Bank, said. “By launching TD Cares, our hope is that we can make it easier for our customers to cover their bills and make ends meet if they’re not receiving their pay.”
Headquartered in New Jersey, the bank is one of the largest in the U.S., providing services to nearly eight million customers throughout the Northeast, Mid-Atlantic, D.C. metro area, Florida and the Carolinas.