Luxury fashion group Mulberry, which is known for its handbags, announced on Wednesday the re-launch of its e-commerce site, which will be built and delivered by Tacit Knowledge.
“The underlying principal of everything we do at Mulberry revolves around quality and delivering the best possible customer experience, which is why Tacit’s belief and approach to software as a craft had strong resonance for us,” Charlotte O’Sullivan, Mulberry’s head of online, said. “We were extremely impressed with the skill, pragmatism and professionalism of Tacit’s teams from the outset, and are delighted with the results of our partnership.”
Tacit, a hybris gold level partner, integrated the Poke-designed customer experience into an e-commerce system.
“Tacit Knowledge applied solid engineering principles to every aspect of the project they were involved with, and collaborated effectively with our third parties to deliver the platform within our timeline, in an impressive example of agile methodology at its best,” Richard Cunningham, the group head of IT at Mulberry, said. “We have been consistently impressed with the technical competence and the quality of Tacit’s development and consultancy teams.”
The partnership between Tacit and Mulberry is based on the companies’ commitment to craftsmanship, detail and quality.
“It’s a real privilege to collaborate with an iconic brand like Mulberry,” Tacit CEO Chris Andrisick said. “When we do our job, the technical underpinnings fade into the background. What remains in this case is an online experience elegantly showcasing a catalogue of refined products.”